More Than Messages— A Mission to Reconnect
We believe that staying connected reduces recidivism and restores dignity. MailCall helps families maintain strong emotional bonds—breaking the cycle of isolation one message at a time.
Strengthening
family ties
Building connections that last
through challenging times.
Supporting
rehabilitation
Communication is key to
successful reintegration.
Building bridges
through tech
Innovative solutions for life's
most challenging situations.
About Us
Bridging the Gap Between Inmates and Families
The Problem
Staying in touch with a loved one in prison is hard. Inmates can only call during certain hours—and if you miss the call, there’s no way for them to leave a message. You can’t call back, and lines are often busy.
The Solution
MailCall Communications solves that. Our secure system lets inmates send and receive messages anytime—no waiting, no missed moments. It’s reliable, direct, and keeps families connected.
Simple. Secure. Seamless.
Everything you need to stay connected with your loved one—no complicated setup required.
How It Works
How It Works — Easy as 1-2-3
01
Create your account in minutes.
Quick setup with minimal information—get started right away.
02
Add funds using your loved one's MailCall number.
Secure payments with instant balance updates.
03
Start messaging with instant voice and text options.
Compatible with standard prison phones—no special equipment needed.
Frequently Asked Questions
MailCall works with most U.S. facilities except Texas State Prisons. Check compatibility below.
Inmates access messages via their facility's standard phones. Texts are converted to audio, and voice messages are played directly.
Yes! With MailCall Communications, you can track the status of your message from the moment it’s sent. Our platform provides real-time updates, so you’ll know when your message is delivered, printed, or viewed (where supported by the facility). This ensures peace of mind and keeps you connected every step of the way.
Yes! MailCall Communications supports sending photos and short videos where allowed. Just upload your media through our platform, and we’ll handle the formatting and delivery in compliance with facility guidelines.
Reach Out Anytime
Need Help? We've Got Your Back.
info@mailcallcommunication.com
PHONE NUMBER
202-555-0188
ADDRESS
2727 Ocean Road,
Malibu, CA, 90264